Our intensive, on-site training includes everyone in the practice, from the front office coordinator to the doctors. Your entire staff can learn how to effectively manage the new patient process from start to finish while maintaining OSHA compliance, and be cross-trained to handle every aspect of running the office.
We also provide focused training for specific departments:
- Financial management of the practice, insurance coding, claims and management, payroll, bonus systems and calculations
- Leadership training for doctors and key staff members
- Scheduling coordinator training customized to your practice (no scripting)
- Treatment coordinator training, including overcoming objections, case acceptance
- Office administrator training to help this team member maintain focus on the big picture
- Marketing and social media training to find qualified leads and turn them into new patients
Because we are a Pace certified consultancy, our training programs can also be counted toward continuing education requirements for both doctors and staff.