Customer Service


Engaged promotes the Disney philosophy of customer service. We help practices craft unique patient journeys from the beginning of treatment to the end. Using these journeys, our practices see increased word of mouth referrals due to the unforgettable experiences their patients have.

Every member of your team will most likely come in contact with your patients at some point during their time spent at your office, so it is very important that each one knows how to provide top-notch customer service. Our intense customer service training focuses on high-quality, meaningful interactions with patients and their families.

When your referrals increase due to improved customer service and happier patients, we will help you manage them effectively with the systems created specifically for your practice.

“Do what you do so well that they will want to see it again and bring their friends.”

— Walt Disney


Whether you are laying the groundwork for a brand-new practice or are looking to improve your existing processes and grow your patient list, we can help.